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Unable to login on wifi during AK
Offline
Sigma
Lieutenant


***

105
16
Feb 2017
4
#1
Hey,

A lot of legion members, including myself, would like to report that during an legion war it is impossible to login on any wifi connection. Trying to login results in a freeze that keeps going. Impossible to break out of unless you login onto your celldata. 

Today on the 11th of march I had to ask a fellow legion member from the UK to login on my account just to be able to do the legion war. On the 7th of april this still happens

I really am wondering myself how in any way mobile data or wifi could cause such a problem.
It bewilders me to the extend that I had to recharge just to be able to login into your game.

Other members that have reported this aswell. They are all spread across europe so a single isp could have not been the problem. Also I tested this on a IPad a Ipone 7 and a huawei p8 all had the same issue. The Iphone and android have the problem the ipad2 does not seem to have this problem as It was able to login without any problems

1 minute after the legion war has ended the problem disappears like a ripple on water. Could you please investigate this.

A very frustrated user.


Offline
Noooo
Lieutenant


***

230
16
Feb 2017
7
#2
Very strange. I'll make sure this gets seen on Monday. If you could drop me a pm to remind me on Monday I'd be grateful.
GM Server 70-72, Server 76
Offline
ShadowHunteR
Colonel


****

500
44
Feb 2017
8
#3
Didn't happen to me on EU-063 and 100
Quote:Fleet Command
EU-135 ShadowNavy founder and ex-Leader, now Member

Line: None yet
Facebook: None yet
Email: SimonPalmer99@Yahoo.com
Message me if you have any questions!

Cheers Big Grin

Offline
Sigma
Lieutenant


***

105
16
Feb 2017
4
#4
Same problem yesterday. Unable to login from wifi, had to use mobile data to login after being logged in I could switch back to wifi and keep playing though bases.were.not always updated


Offline
Noooo
Lieutenant


***

230
16
Feb 2017
7
#5
Movga have a meeting with the developers tomorrow and this issue is going to be brought up. Hopefully I will have more to tell you tomorrow.
GM Server 70-72, Server 76
Offline
Sigma
Lieutenant


***

105
16
Feb 2017
4
#6
I have heard this from my reply with them by mail, thanks for replying noooo.


Offline
Sigma
Lieutenant


***

105
16
Feb 2017
4
#7
Welcome to movga, the only game you cannot login during events on wifi.


Offline
Noooo
Lieutenant


***

230
16
Feb 2017
7
#8
You've had the same problem again sigma, mobile data ok but WiFi not? And forgive the obvious question but other Internet services were working OK on WiFi at the time?
GM Server 70-72, Server 76
Offline
Sigma
Lieutenant


***

105
16
Feb 2017
4
#9
I have no problems stre ming, downloading or pinging websites.
However none of my devices want to login during ak on wifi. Either they do not load or they get stuck on login. Takes 3 seconds to login after switching to mobile data


Offline
Noooo
Lieutenant


***

230
16
Feb 2017
7
#10
Pm me your player Id please I'll talk to support in a few hours when they open
GM Server 70-72, Server 76



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